FAQs.

General Questions

The Pelee Potty Project is a unique and whimsical fundraiser for Celebrate Pelee. It involves sending whimsically decorated toilets to surprise recipients around Pelee Island, spreading joy and laughter while supporting community initiatives. Participants can send toilets, purchase insurance against receiving one, or uncover their secret sender through a Reveal Pass.
The main purpose of the Pelee Potty Project is to raise funds for Celebrate Pelee, an organization dedicated to enhancing the community spirit and supporting various events and projects on Pelee Island. Through this fun and engaging event, we aim to bring the community together, create memorable experiences, and support our island’s vibrant culture.
You can get involved by participating in the various services we offer. You can send a Pelee Potty to a friend, purchase insurance to avoid receiving one, buy a Reveal Pass to discover who sent you a toilet, or make a general donation to support our cause. Additionally, you can follow us on Instagram @PeleePottyProject and share your experiences to spread the fun.
No, participation in the Pelee Potty Project is entirely optional. We hope everyone joins in the fun, but we respect your choice if you prefer not to participate. If you receive a toilet and would like it removed without participating, or if you want your address added to a DO NOT DELIVER TO list, please email us at peleepotty@gmail.com

Specific Services

The "Toilet Removal" service allows you to have a Pelee Potty removed from your property within 24 hours. Simply select the removal option, and we’ll handle the dirty work, ensuring the toilet is whisked away promptly. This service helps you clear the space while supporting Celebrate Pelee.
If you receive multiple toilets, you can opt for our "Toilet Removal" service for each one or contact us directly at peleepotty@gmail.com for assistance. We’ll ensure all the toilets are removed promptly, so you can enjoy a clean and clutter-free space.
To send a Pelee Potty, select the "Send It" option on our website. Provide the recipient’s address and any specific delivery instructions, and we’ll handle the rest. Your chosen recipient will receive a whimsically decorated toilet, spreading joy and laughter while supporting Celebrate Pelee.
Yes, you can request a specific 3-day delivery window when you add the "Send It" option to your cart. While we will do our best to accommodate your request, please note that delivery will depend on the availability of toilets. We aim to deliver within your specified time frame whenever possible.
The Insurance plan ensures that your property remains free of Pelee Potties for 45 days. Purchase the plan after your first toilet removal, and your coverage will begin. The plan supports Celebrate Pelee while providing you peace of mind. Details, including start and end dates, will be emailed to you upon purchase.
The Insurance plan covers the prevention of Pelee Potty deliveries to your property for 45 days. It goes into effect after at least one toilet removal and protects your space from any additional toilet surprises during the coverage period.
The Reveal Pass allows you to uncover the identity of the person who sent you a Pelee Potty. Purchase the Reveal Pass, and within 24 hours, we’ll provide you with the sender’s identity. This fun option adds an element of mystery and excitement to the event while supporting Celebrate Pelee.

Payments & Donations

You can make a purchase or donation through our website. Simply browse the available options, add your desired items to the cart, and proceed to checkout. For general donations, choose the "General Donation" option and contribute any amount you wish.
We accept various payment methods, including major credit cards and secure online payment options through our website. All transactions are processed securely through Square.
Yes, your payment information is secure. All transactions are handled by Square, which employs industry-standard security measures to protect your information. We do not store payment details on our servers.
Yes, you can make a general donation without purchasing a specific service. Simply select the "General Donation" option on our website and contribute any amount you wish to support Celebrate Pelee.
Yes, you will receive a receipt for your donation. Upon completing your donation, a confirmation email with the receipt will be sent to the email address you provided during the transaction.

Logistics & Operations

Toilets will be removed within 24 hours of your request. Our team will ensure prompt and efficient removal to clear your property and keep the fun flowing.
Yes, if you prefer not to pay for removal or have already paid for multiple removals, please email us at peleepotty@gmail.com with the address for removal. We will remove the toilet at no charge as soon as possible.
We encourage everyone to respect the Pelee Potties and the properties they are placed on. If you see a toilet being misused, please remind others that these decorations are part of a fundraiser and should not be used as actual toilets. Let’s keep the spirit of the project fun and respectful for everyone.

Privacy & Security

Your personal information is used solely for communication and operational purposes related to the Pelee Potty Project. This includes order confirmations, project updates, and responding to inquiries. We do not share your information with third parties for marketing purposes.
If you need to access or correct your personal information, please contact us at peleepotty@gmail.com. We will assist you in ensuring your information is accurate and up-to-date.

Miscellaneous

Yes, we welcome volunteers! If you’d like to help with decorating, delivering, or removing Pelee Potties, please contact us at peleepotty@gmail.com. Your support is greatly appreciated and helps make this project a success.
For more information about the Pelee Potty Project or Celebrate Pelee, please email us at peleepotty@gmail.com. We’re happy to answer any questions and provide additional details about our initiatives.
If you have any complaints or concerns, please contact us at peleepotty@gmail.com. We take all feedback seriously and will work to address any issues promptly to ensure a positive experience for everyone involved.