General Questions
What is the Pelee Potty Project?
The Pelee Potty Project is a unique and whimsical
fundraiser for Celebrate Pelee. It involves sending
whimsically decorated toilets to surprise recipients
around Pelee Island, spreading joy and laughter while
supporting community initiatives. Participants can send
toilets, purchase insurance against receiving one, or
uncover their secret sender through a Reveal Pass.
What is the main purpose of this fundraiser?
The main purpose of the Pelee Potty Project is to raise
funds for Celebrate Pelee, an organization dedicated to
enhancing the community spirit and supporting various
events and projects on Pelee Island. Through this fun and
engaging event, we aim to bring the community together,
create memorable experiences, and support our island’s
vibrant culture.
How can I get involved with the Pelee Potty Project?
You can get involved by participating in the various
services we offer. You can send a Pelee Potty to a friend,
purchase insurance to avoid receiving one, buy a Reveal
Pass to discover who sent you a toilet, or make a general
donation to support our cause. Additionally, you can
follow us on Instagram
@PeleePottyProject
and share your experiences to spread the fun.
Is participation in the Pelee Potty Project mandatory?
No, participation in the Pelee Potty Project is entirely
optional. We hope everyone joins in the fun, but we
respect your choice if you prefer not to participate. If
you receive a toilet and would like it removed without
participating, or if you want your address added to a DO
NOT DELIVER TO list, please email us at
peleepotty@gmail.com
Specific Services
How does the "Toilet Removal" service work?
The "Toilet Removal" service allows you to have a Pelee
Potty removed from your property within 24 hours. Simply
select the removal option, and we’ll handle the dirty
work, ensuring the toilet is whisked away promptly. This
service helps you clear the space while supporting
Celebrate Pelee.
What do I do if I receive multiple toilets?
If you receive multiple toilets, you can opt for our
"Toilet Removal" service for each one or contact us
directly at
peleepotty@gmail.com
for assistance. We’ll ensure all the toilets are removed
promptly, so you can enjoy a clean and clutter-free space.
How can I send a Pelee Potty to someone else?
To send a Pelee Potty, select the "Send It" option on our
website. Provide the recipient’s address and any specific
delivery instructions, and we’ll handle the rest. Your
chosen recipient will receive a whimsically decorated
toilet, spreading joy and laughter while supporting
Celebrate Pelee.
Can I schedule a specific delivery day/time for sending a
Pelee Potty?
Yes, you can request a specific 3-day delivery window when
you add the "Send It" option to your cart. While we will
do our best to accommodate your request, please note that
delivery will depend on the availability of toilets. We
aim to deliver within your specified time frame whenever
possible.
How does the Insurance plan work?
The Insurance plan ensures that your property remains free
of Pelee Potties for 45 days. Purchase the plan after your
first toilet removal, and your coverage will begin. The
plan supports Celebrate Pelee while providing you peace of
mind. Details, including start and end dates, will be
emailed to you upon purchase.
What does the Insurance plan cover?
The Insurance plan covers the prevention of Pelee Potty
deliveries to your property for 45 days. It goes into
effect after at least one toilet removal and protects your
space from any additional toilet surprises during the
coverage period.
What is a Reveal Pass and how do I use it?
The Reveal Pass allows you to uncover the identity of the
person who sent you a Pelee Potty. Purchase the Reveal
Pass, and within 24 hours, we’ll provide you with the
sender’s identity. This fun option adds an element of
mystery and excitement to the event while supporting
Celebrate Pelee.
Payments & Donations
How do I make a purchase or donation?
You can make a purchase or donation through our website.
Simply browse the available options, add your desired
items to the cart, and proceed to checkout. For general
donations, choose the "General Donation" option and
contribute any amount you wish.
What payment methods are accepted?
We accept various payment methods, including major credit
cards and secure online payment options through our
website. All transactions are processed securely through
Square.
Is my payment information secure?
Yes, your payment information is secure. All transactions
are handled by Square, which employs industry-standard
security measures to protect your information. We do not
store payment details on our servers.
Can I make a general donation without purchasing a specific
service?
Yes, you can make a general donation without purchasing a
specific service. Simply select the "General Donation"
option on our website and contribute any amount you wish
to support Celebrate Pelee.
Will I receive a receipt for my donation?
Yes, you will receive a receipt for your donation. Upon
completing your donation, a confirmation email with the
receipt will be sent to the email address you provided
during the transaction.
Logistics & Operations
How long does it take for a toilet to be removed after I
request it?
Toilets will be removed within 24 hours of your request.
Our team will ensure prompt and efficient removal to clear
your property and keep the fun flowing.
Can I request removal without paying?
Yes, if you prefer not to pay for removal or have already
paid for multiple removals, please email us at
peleepotty@gmail.com with the address for removal. We will
remove the toilet at no charge as soon as possible.
What should I do if I see a toilet being misused?
We encourage everyone to respect the Pelee Potties and the
properties they are placed on. If you see a toilet being
misused, please remind others that these decorations are
part of a fundraiser and should not be used as actual
toilets. Let’s keep the spirit of the project fun and
respectful for everyone.
Privacy & Security
How is my personal information used?
Your personal information is used solely for communication
and operational purposes related to the Pelee Potty
Project. This includes order confirmations, project
updates, and responding to inquiries. We do not share your
information with third parties for marketing purposes.
Will my email address be shared with third parties?
If you need to access or correct your personal
information, please contact us at peleepotty@gmail.com. We
will assist you in ensuring your information is accurate
and up-to-date.
Miscellaneous
Can I volunteer to help with the Pelee Potty Project?
Yes, we welcome volunteers! If you’d like to help with
decorating, delivering, or removing Pelee Potties, please
contact us at
peleepotty@gmail.com. Your support is greatly appreciated and helps make this
project a success.
How do I contact Celebrate Pelee for more information?
For more information about the Pelee Potty Project or
Celebrate Pelee, please email us at
peleepotty@gmail.com. We’re happy to answer any questions and provide
additional details about our initiatives.
What should I do if I have a complaint or concern about the
Pelee Potty Project?
If you have any complaints or concerns, please contact us
at
peleepotty@gmail.com. We take all feedback seriously and will work to address
any issues promptly to ensure a positive experience for
everyone involved.